Your privacy is our top priority
This document provides a full description of how your personal information is collected, stored, and kept secure on the bjii platform.
Introduction & Scope
This Privacy Policy ("Policy") is issued on behalf of the bjii platform and applies to the website https://bjii.lat. When you open an account, play games, or use any service on bjii, you are considered to have agreed to the terms of this Policy. This Policy applies only to bjii's own services; we are not responsible for third-party websites or services.
We believe that your personal information belongs to you. That is why bjii collects only the information necessary to operate our services. We never sell your information to third parties without your consent.
What Information We Collect
bjii collects the following types of information in various circumstances:
Identity Data
Information you provide when registering an account: your full name, date of birth, nationality, and details of documents required for identity verification. This information is essential for the proper operation of our services and for ensuring account security.
Contact Data
Your email address and mobile number. bjii never uses this information for marketing purposes without your consent. It is used only for communication with the support team.
Financial Data
Transaction-related information — a summary of deposits, withdrawals, and payment methods (bKash, Nagad, Rocket, or bank transfer). Full payment credentials are not stored on bjii's servers; they are processed through an encrypted payment gateway.
Usage Data
Behavioural data is collected on which games you play, how long your sessions last, and which pages you visit. This helps us improve service quality and personalise your experience.
Technical Data
Your device's IP address, browser type, operating system, and connection time. This information is collected automatically for security monitoring and fraud prevention.
Purpose of Data Use
bjii uses your information only for the following legitimate purposes. A separate legal basis is established for each purpose:
3.1 Service Operation & Account Management
Creating and maintaining your account, processing transactions, crediting bonuses, and storing gaming history. This is necessary for the fulfilment of our service agreement.
3.2 Identity Verification & Fraud Prevention
To ensure a secure platform, bjii verifies the identity of every account. Technical measures are taken to detect unusual activity and protect accounts. This is part of protecting our legitimate interests.
3.3 Customer Support
Your contact information is used to answer your questions, resolve issues, and manage support tickets. bjii's 24/7 live chat and email service relies on this information.
3.4 Ensuring Responsible Gaming
By analysing gaming behaviour patterns, we can identify possible signs of addiction and provide assistance information when needed. This is part of our social responsibility.
3.5 Platform Development
By analysing overall usage patterns, we continuously improve the bjii platform experience. This analysis is always conducted on the basis of anonymised data.
Cookies & Tracking Technologies
The bjii website uses cookies and similar technologies. The types and purposes of cookies are described below:
Essential Cookies
These cookies are essential for the basic functionality of the website — maintaining login sessions, managing security tokens, and saving language preferences. Disabling them will prevent the site from working correctly.
Functional Cookies
These cookies are used to remember your preferences such as display settings and game history. They make your experience more convenient.
Analytics Cookies
These cookies collect information to understand how users use the bjii platform. This data is processed in anonymised form and used for platform development.
Security Cookies
Special cookies are used for account protection and fraud detection. They prevent suspicious access to the same account from multiple devices.
Data Storage & Security
SSL Encryption
All communication between you and the bjii platform is secured through SSL/TLS encryption. This means third parties cannot read your login credentials or financial information during transmission.
Encrypted Database
Stored data is held in encrypted databases and only authorised staff can access it for specific tasks. Access logs are reviewed regularly.
Retention Period
We retain your information for as long as your account is active. After account closure, financial records are kept for the period required by applicable law and then securely deleted.
Least Privilege
bjii staff can only access the information necessary for their specific role. All data access is logged and regularly audited.
Data Sharing with Third Parties
bjii never sells your personal information to third parties. However, limited information may be shared in specific circumstances:
6.1 Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer service providers to process your deposits and withdrawals. These providers are governed by their own privacy policies and use the information solely for the purpose of completing transactions.
6.2 Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, PG Soft, and JILI — process limited session data to verify gameplay. They do not receive your personally identifiable information.
6.3 Technology & Security Partners
Anonymised and summarised technical data may be shared with specialist service providers for fraud detection and cybersecurity. Strict non-disclosure agreements (NDAs) are maintained with these partners.
6.4 Legal Obligations
To comply with court orders, government directives, or applicable law, bjii may provide necessary information to the relevant authorities. Where possible, we will endeavour to notify you in advance.
Your Data Rights
Every account holder on bjii enjoys the following rights. To exercise these rights, contact us at [email protected]:
Access
The right to request a complete copy of the information bjii holds about you.
Rectification
The right to request correction of inaccurate or incomplete information.
Erasure
The right to request deletion of your personal information in certain circumstances.
Restriction of Processing
A request to temporarily suspend the processing of your information in certain circumstances.
Portability
The right to receive your information in a structured, machine-readable format.
Objection
The right to object to the processing of your information for specific purposes.
Protection of Minors
Strict prohibition for those under 21
bjii is operated exclusively for individuals aged 21 and above. We do not intentionally collect information from anyone under the age of 18.
- Age verification at registration is mandatory.
- If a minor opens an account on bjii, that account will be closed immediately and any collected information will be securely deleted.
- If a parent or guardian believes their child has created an account on bjii, please contact [email protected] immediately.
Policy Changes & Updates
bjii may update this Privacy Policy from time to time. In the event of any significant change, we will inform you in the following ways:
- A notification will be shown when you log in to the platform.
- A message will be sent to your registered email address.
- The date of the latest revision will be noted on this page.
- Continued use of bjii after a change will be taken as acceptance of the new policy.
If you do not agree to the updated policy, you may request the closure of your account, and information held up to that point will be managed in accordance with applicable rules.
Contact Us
If you have any questions or comments about this Privacy Policy, or wish to exercise your data rights, please contact our support team. bjii's support team is available seven days a week, twenty-four hours a day, in Bengali and English.
Contact by Email
For any data protection requests:
[email protected]
Contact via Live Chat
For quick assistance, connect directly to live chat from within the bjii platform. 24/7 service available.